Troubleshooting
 

1. FAQ

• Error connecting to <IP>:<Port>
• Peer closed down the SOCKET connection
• Socket is closed by server. Error creating local temp file.
• Why is the working folder information lost?
• If I forget my Admin password. What should I do?
• How to move SourceAnywhere client to a new machine without losing the setting info?
• A deleted item with the same name NAME exists already
• More FAQ

   

2. Dynamsoft Support

Dynamsoft Corporation is committed to providing the high-quality support that you need to maximize the benefits in using our products. Our support professionals are ready to offer high quality, friendly and responsive technical support for our valued registered users.

• Support Forum
• Knowledge Base
• Email Support: sawstd@dynamsoft.com
• Online Chat Support
• Phone Support: 1-877-605-5491